Shipping Information
We’re excited to announce that shipping for Janderle Reyes Jojoba Oil is coming soon! We are working hard to ensure that our premium, all-natural jojoba oil will be available for delivery straight to your door.
Stay Tuned: We’ll be updating this page with all the details, including shipping rates, delivery times, and available regions, as soon as our shipping services are up and running. Sign up for our newsletter to be the first to know when shipping is available!
Returns & Refunds
At Janderle Reyes, we stand by the quality of our products and want you to be completely satisfied with your purchase.
Return Policy:
If for any reason you’re not happy with your purchase, we offer a hassle-free return process. You can return unopened and unused items within 30 days of receiving your order for a full refund, excluding shipping costs.
How to Return an Item:
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Contact Us: Reach out to our customer service team at [insert contact email/phone number] to initiate the return process.
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Prepare Your Return: Please ensure the product is securely packaged and includes your order number and reason for return.
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Ship Your Return: We’ll provide you with a return address. Once we receive and inspect the returned item, we’ll process your refund.
Refund Process:
Refunds will be issued to your original payment method within 7-10 business days after we receive and process your return. Please note that shipping costs are non-refundable.
Exchanges:
If you received a damaged or incorrect item, please contact us within 7 days of receiving your order, and we will happily send you a replacement at no additional cost.